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ddxSuite

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Pricing & Licensing

The ddxSuite is available in various configurations. To find out what is best for your organization, please contact Dash, or a reseller for more information.

ddxSuite System Requirements

The ddxSuite may be run as a stand-alone application, or as a networked application to allow various people in your organization to share documents. Don't be fooled by the light system requirements. The ddxSuite is capable of easily and quickly handling in excess of a million documents. It's efficiency is what makes the requirements so light.

ddxSuite – All products

  • Operating System options include:
    • Servers: Windows 2008 or 2003 (32 or 64bit)
    • Work-Stations: Windows 7 Professional (recommended), Vista Business, XP Pro (32 or 64bit)
  • Microsoft SQL Server 2005 or 2008.
  • Hardware (Server and Client information) - PC Compatible, Pentium 4, 2.0ghz or better recommended, 2gb Memory
  • 2gb Disc Space minimum. For software installation only (Client requires 2-4mb)
    • ddxArchive Users: Recommend starting with 60gb or more of available space on your database server.
    • Our customers have experienced as many as 1 million documents stored in as little as 60gb
  • Dash recommends that ddx run on a dedicated server, but not required
  • Access to server for support and installation – Internet / MS VPN access required
  • Backup device for server – your Server should be performing regular backups every evening
  • VNC, PC Anywhere, GotoAssist or other remote desktop-access software  – used for online Support. (Remote Desktop alone is not sufficient without console access)
  • ODBC or OLE-DB access to your ERP data. Note that this may require purchase of additional software from your ERP vendor. Additional costs may apply. Please consult with your ERP vendor to verify.

ddxConnect

The following are requirements for ddxConnect (Fax, Email and Laser Forms) – all installed on the ddx Server.

  • Fax Modem (1 per fax line)
    • External Multitech model MT5634ZBA-v90 or v92 (Serial Connection) for Faxing (est $150) – see Multitech's web site for more information.
    • Phone line – direct-dial out dedicated to each fax modem
  • Email – ddxConnect requires an open connection to an SMTP server for outgoing email. All attendant security must be pre-enabled to accommodate the use of this server by the ddx server
  • File Transport: ddxConnect requires an available connection to your host system to transport files
    • A network connection between the ddx Server and your host system
    • Host Login and password that has read/delete privileges
    • A Common Directory, where documents to be transported are placed (login defaults to this directory)
    • Unix & Alpha Hosts – FTP access is required
    • Windows 2003 or 2008 Server Hosts – network disc access
  • Standard Windows Printer (laser or inkjet) is installed and accessible from the ddx Server

ddxArchive

The Archive Database and the Archive Loader reside on the ddx Server (described above).

  • Clients require:
    • UNC or Named-drive network connection to the ddx Server
    • An Email client, such as Outlook (if they wish to email documents from the Doc Viewer)
    • ddxDesktop Fax if users wish to fax from PC Applications or from ddxArchive Doc Viewer
  • Server requires named UNC or drive access to/from other ddx products (preferred on the same server)
  • Enterprise Edition / Database Server: required with 5 or more concurrent Viewer License